Find what customers value, and where they’d go looking

Make better product decisions with four connected research tools. Reach your target audience on demand, and never pay for bad data.

Start your first study free Explore the platform See how it works

Four core study types, all under one roof. Start free, no card needed.

Two layers of quality, not one. Neither one costs you.
Before they startThe panel turns away fraud, duplicates and anyone who fails your screener. They never reach your study, and they never reach your bill.
After they finishUp to eleven of our own checks read how the response was actually made, and reject speeders, same-spot tapping and anyone who commits without ever looking. A rejected response is sent back and you are not charged for it.
Four connected tools

Pick the question you need to answer.

All four are built for the concepts, needs and benefits that innovation, insight and development teams work with, from concept testing to needs prioritization and the navigation people have to find it all in. Use one on its own, or run them together.

Card sort

How do people group these?

Discover the structure in a list.

Participants sort your cards into groups that make sense to them. You see the themes hiding in a long list of concepts, needs, features or benefits.

  • Open, closed and hybrid sorts
  • Similarity matrix, dendrogram and 3D clusters
  • Stays readable on 60 card decks and beyond
Reach for it when you have a messy list and want to see how customers naturally group it, or you want to validate a framework you have built.
Explore card sorting
Findability

Can people find it?

Tree testing, improved.

Give people your navigation as words alone and a real task, and watch where they look. You see what they nearly found and why they walked past it, not just a score.

  • Every task's traffic drawn on your whole menu at once
  • First taps, the routes people took, and a replay of any one person
  • Or let the menu improve itself, round by round, on your approval
Reach for it when the structure already exists and you need to know whether it works, before a redesign to find what is broken, or after one to prove it improved.
Explore Findability
Pairwise

Which of these matters most?

Compare options head-to-head to find clear winners.

Participants make quick two-at-a-time choices. You get every need scored on how much it matters and how well it is met today, plotted on an opportunity matrix.

  • Importance and satisfaction, side by side
  • An opportunity matrix that shows the gaps
  • Fast and clear on the phone in their hand
Reach for it when you already have the list and need to decide what to build first, prioritize features or jobs to be done, or find the unmet needs customers care about but are underserved on.
Explore pairwise
Best–Worst

What matters most, forced?

Use Max-Diff to rank a long list of priorities by what matters most and least.

Participants see a few options at a time and tap the most and least important. You get a clear ranking of a long list, even 20 or 30 items, with a line that shows the must-haves.

  • A handful of quick screens on the phone
  • A 0–100 importance score for every item
  • A must-have line that shows where to focus
Reach for it when you have a long list of features, messages or ideas and need one clear, reliable ranking of what matters most to your audience.
Explore Best–Worst
Better together

Sort the needs, then put them to the test.

Start with a card sort to turn a long list into a handful of clear themes. Then build a pairwise, Best–Worst or Findability study straight from those themes in one click. Graham carries his group names and descriptions across, so you go from raw needs to a ranked answer without retyping a thing.

Each tool also stands on its own. Run whichever answers your question today.

Card sort60 raw needs from customers
Graham groups and names themdown to about 20 clear themes
Pairwise / Best–Worst / Findabilitya card sort can flow into any of the three
Deep analytics and Graham's reportsimilarity matrices, dendrograms, opportunity gaps, respondent replay
Why we're different

What makes SortedResearch different.

Most sorting tools are built exclusively for UX designers structuring websites. We built ours for the people who work with concepts, needs and benefits.

01

Made for consumer insights

The language, the analysis and the reports are written for concept, needs and benefit work, and for the innovation, insight and development teams who do it.

02

Built for long lists

Sort 60 card decks that stay legible, and prioritize long need lists that other tools choke on. Big studies stay clear.

03

Capable without the high price

Cheap tools tend to be underpowered. Capable ones run $150 to $200 a month and bundle features most teams never touch. SortedResearch sits in the gap, and the audience is priced the same way: from $5 per response, no minimum, no contract.

04

A mobile flow people finish

Most participants are on their phone, so both the sorting and the two-at-a-time experience are designed for the phone screen. That is why completion rates hold up.

05

Reports for the boardroom

Graham writes the full story for a sort or a pairwise study, with the headline, the opportunities and clear next steps, ready to put in front of executives.

Built for it

A market nobody else serves

This use case has been wide open. We built for it on purpose.

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Graham

Meet Graham

Your research assistant, fluent in the language of consumer insights. He is on every page the moment you need him, across all four study types.

  • Imports a screener from a document. Upload a Word or PDF screener and Graham turns it into questions you review before adding.
  • Bridges card sorts into other studies. One click brings the sort's groups across into a pairwise, Best–Worst or Findability study, named and described.
  • Names the groups people create, and explains what your results mean in language a stakeholder understands.
  • Writes the first draft of your report, for a card sort, a pairwise study or a Best–Worst study.

From Barnard Castle in County Durham, with generations of Grahams before him. Polite, sharp, and always close by.

Pricing

Capable and purpose-built, priced for a gap the market left open.

Clean tools start here, without the $200 bloat. A project is a card sort, a pairwise study or a Best–Worst study, and Graham is on hand on every plan.

Free
$0
1 project · up to 10 participants
Start free
Individual
$49/mo
Unlimited projects · unlimited participants · downloads
Choose
Team
$99/mo
Unlimited projects · up to 3 seats (same domain)
Choose
Enterprise
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SSO, white-label, SLA and more
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Resources

Guides and help.

Practical guides for the people who have to make the decision, plus the help centre and the method behind it all.

Run your first study free

Set up a card sort, a pairwise study or a Best–Worst study today. Graham will help you get going.

Start your free study